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FAQ Help Desk

Quick answers about listings, bidding, premium services, and security.

How does the P2P Marketplace work?

Any registered member can list their books for sale (direct sell) or set up a live auction. Buyers can securely pay via our simulated check-out flow. Upon verification, the seller is notified to dispatch the book.

Is the AI Chat Assistant free?

Free tier members get up to 5 free AI conversational queries per volume. Upgrading to Premium Membership gives you unlimited chat interactions, detailed insights, and early bidding access to high-value auction listings.

How are commissions calculated?

A small platform commission (configured by system settings, default is 5%) is calculated and logged against marketplace direct sales, supporting platform maintenance.

Are the payment gateways live?

No, this platform runs a fully functional **simulated payment gateway**. Transactions immediately update order states to 'completed' and 'paid' using custom webhook logic so you can verify the entire operational billing loop locally without actual debit charges.